Shipping and Returns

We will ship Worldwide

  • We will post the items to you within 3 working days after payment.
  • If you pay by echeque, it takes around 5-7 days to clear. We will hold the shippment and post the items to you after that.
  • For international Buyers, please note that the import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.
  • All items are packed by brown or green envelope discreetly. No one will see the parcel inside.

We offer 3 delivery methods for our customers

  • Regular airmail service (free of charge)
  • Registered airmail service. Extra USD 3 / GBP 2 / EURO 2 / AUD 3 has to ADD on top of normal airmail. Tracking number will be provided if you use the registered airmail service.
  • EMS or DHL express delivery service. The extra fee depend on the weight of the parcel. The system will calculate the weight of your order and you will know the extra fee of express delivery service when you check out. Tracking number will be provided if you use the express delivery service.
  • Please check the following table for the estimated delivery time.
Country
Estimated delivery time for Registered Airmail / Regular Airmail
Working Days
(Holiday excluded)
7-14
15-20
21-25
26-30
>30
Working Days
(Holiday included)
9-18
19-26
27-35
36-40
>40
United Kindom
Arrival Rate
25%
35%
25%
10%
5%
United States
Arrival Rate
30%
35%
20%
10%
5%
Australia
Arrival Rate
25%
35%
25%
10%
5%
Canada
Arrival Rate
20%
35%
25%
15%
5%
France
Arrival Rate
20%
30%
30%
10%
10%
Germany
Arrival Rate
20%
30%
30%
10%
10%
Middle East
Arrival Rate
5%
10%
20%
30%
35%
Asia
Arrival Rate
60%
20%
15%
5%
0%
Other Countries
Arrival Rate
5%
10%
20%
30%
35%
All Countries
EMS / DHL express delivery
3-5 working days (Holiday excluded)


We accept return

  • Optional Registered Airmail and Express Delivery Service are offered. We ONLY reponsible for Registered parcels / items which lost in transit.
  • For items having quality problem, we can arrange replacement. Please note that replacement is only available within 7 days’ time after purchase. Please note that the item MUST be unused. Please click here to request an RMA number.
  • Buyer pays return postage. We will be responsible for resending postage.
  • We will refund when replacement is not workable.
  • Return items MUST have all ORIGINAL packaging and accessories.
  • We will refund 90% total amount including S&H to you after item was returned to us in original un-used condition.
  • Postal charges and insurance costs are not refundable for returned items.
  • Please do not return the item if you have not contact us for arrangement of item return. Shipping time for returning item to us normally take up from 2-6 weeks.
Designed By OnceLink.com / Powered By OnceLink.com
Copyright © 2013 OnceLink.com